We’re looking for an Operations Manager with a strong business mindset, experience in B2B sales, and an interest in developing digital products.
The main focus of this role is to develop a SaaS solution, identify potential clients, understand their needs, and build effective communication with both internal teams and prospective clients. You’ll combine business development, product work, and operational tasks to support product development, attract new clients, and drive business growth.
Responsibilities:
Identify and research potential B2B clients, exploring their business processes, needs, and opportunities for collaboration
Conduct negotiations and SaaS product presentations in English, prepare tailored proposals, and guide clients through every stage of the sales process
Contribute to shaping the vision and development of the SaaS solution, identifying the features that would deliver the most value to potential clients
Analyze the market, competitors, and target audience needs to uncover new opportunities for product and business growth
Use AI tools (Claude, Claude Code, and others) and Figma to visualize product ideas and create basic prototypes
Collaborate with designers and other teams, define tasks, coordinate their execution, and monitor results
Work with CRM systems, maintain client records and documentation, and record negotiation outcomes
Contribute to operational process improvements, task planning, and prioritization.
Requirements:
Experience in B2B Sales, Business Development, Account Management, or related areas, preferably in IT, digital products, SaaS, CRM systems, payment solutions, payment aggregators, or other B2B services
Strong strategic thinking and business acumen, with the ability to analyze client needs and identify opportunities for business growth
Understanding of B2B sales principles, sales funnel development, negotiation, and objection handling
Upper-Intermediate (B2) English or higher, with confident verbal communication skills for conducting negotiations
Basic understanding of CRM systems and client database management
A product mindset and an understanding of how digital products solve business challenges and create value for clients
Interest in AI tools and a willingness to independently learn Claude, Claude Code, and other modern technologies
Willingness to manage documentation, coordinate tasks, and combine commercial and operational responsibilities
Strong communication and organizational skills, a proactive approach, the ability to work independently, and a focus on results
Nice to Have:
Experience selling SaaS solutions or other B2B IT products
Experience working in startups, launching new products, or developing new business areas
Understanding of HRTech, FinTech, ERP, CRM, or other business systems
Hands-on experience with Figma, Claude, Claude Code, ChatGPT, or other AI tools
Experience creating product prototypes and defining tasks for designers and developers
Understanding of product metrics, sales analytics, and business process performance evaluation
