Responsibilities:
Requirements:
What we offer:
- Communicate with customers via email
- Interact with the product team
- Work with the functionality of the admin panel on the website
- Processing and searching for user payments, monitoring payment status
- Working with tables: maintaining a table with user payment information
- Monitoring and analyzing Fraud Activity
- Resolving user issues directly related to searching and working in the database
- Working with large volumes of information (regular and detailed review of information posted in work chats and channels)
Requirements:
- The desire to help customers, solve their problems
- English - Upper intermediate level and above
- Desire to learn and develop
- Rapid assimilation of new information in large quantities
What we offer:
- Experience in a professional team of like-minded individuals who are always ready to share their knowledge and skills
- Opportunity to work on international GameDev products, which have gathered millions of gamers from around the world
- High level of salary with the possibility of bonuses
- Paid vacation and sick leave
- Flexible working hours - we focus solely on results
- Remote work opportunity - our team successfully operates worldwide